Challenges
Being a multi-business organization, Blue Star has seven different businesses, each having a distinct procurement and P2P process, which made it difficult for them to keep track of the invoices and efficiently process them.
The entire invoice processing cycle being carried out manually led to a lot of rework and multiple errors.
Blue Star was also facing scalability challenges, and the productivity was not measurable, which led to the high cost of fulfillment. Blue Star wanted to improve the efficiency of its accounts payables operations by automating the entire process with RPA and workflow automation.